Shipping Policy
At Sehatara, we strive to deliver your orders safely and on time. Please read our shipping policy carefully to understand how we process and ship your orders.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Timeline
Delivery timelines may vary depending on your location. Generally, orders are delivered within 4–7 business days across India. In remote areas, delivery may take slightly longer.
Shipping Charges
We may offer free shipping on selected products, prepaid orders, or promotional campaigns. Any applicable shipping charges will be displayed during checkout before payment confirmation.
Order Tracking
Once your order is shipped, you will receive a tracking ID and shipping details via SMS, email, or WhatsApp so you can track your package easily.
Delivery Delays
While we work with trusted delivery partners, delays may occasionally occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances. We appreciate your patience and understanding in such cases.
Incorrect Address or Failed Delivery
Customers are requested to provide accurate shipping details while placing orders. Sehatara will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses or unavailable recipients.
Damaged or Missing Products
If you receive a damaged package or if any item is missing, please contact us within 24 hours of delivery with proper photos or proof so we can assist you promptly.
Contact Us
For any shipping-related questions or support, feel free to contact us:
Email: info@sehtara.com
Phone: +91 97178 86422
